What motivated us to create this product?
In a market with falling growth rates, that is close to saturation and that has
a high penetration in the Brazilian population, operators not only need to stand
out from other operators by offering their customers a better experience but also
are facing pressure to reduce costs. In addition, they need to find new sources
of income, such as applications, music streaming and video rental. It was with this
in mind that we created a package of products for operators that includes self-service
products, apps and mobile sites, which reduce call center costs and provide a service
differentiator, as well as applications that generate new lines of income, such
as top-up transfer, music and video streaming and SMS services with a differentiator.
Relationship. Using our applications, intuitive customer-operator relationship interfaces
can be created, reducing the time and cost associated with minor services such as
providing a second copy of a bill, enabling or cancelling services and changing
plans.
Innovative value added services with a strong potential for generating new income,
such as subscriptions for remote audio and video libraries using apps in various
smartphones.
Less sophisticated services with strong potential for income generation, such as
social network updates via SMS, local chat, SMS alerts for TV program start times
and multimedia SMS (without using MMS) etc. We create innovative services on demand
using widely adopted technologies.
With Aorta’s experience integrating with operators and building and managing communities
around APIs, we are able to offer services that expose platform functionality the
right way: using international standards but solving developers’ problems without
the difficulties associated with global platforms. In other words, we offer commitment
and greater usage to generate new lines of income.